Frequently Asked Questions
Please read our FAQ before sending us a message.
- Buy 2 – 10% OFF
- Buy 3 – 15% OFF + DHL FREESHIP
- Buy 4 – 20% OFF+ DHL FREESHIP
We accept PayPal & Credit Card.
Depending on the shipping method you select, your order should be processed and ship within 10 – 12 business days after order verification and credit approval.
Please note that shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment.
- Usually, we need 1 – 5 business days to handle the order before shipping.
For more information, please see the SHIPPING & RETURN POLICY.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Most orders begin the order process as soon as your online purchase is completed.
Orders are shipped on BUSINESS DAYS only. (Monday to Friday, excluding major holidays.). Please note that orders are unable to be canceled or changed once they are in processing status.
As soon as your order is dispatched, you will be notified by email with the order tracking link.
If you have any questions or concerns about the products, please do not hesitate to contact us via our support
Email: [email protected]